Holiday Inn Express Hotel & Suites Indianapolis W - Airport Area By Ihg, Indianapolis

My stay at the hotel was a mixed experience. While the rooms were not as clean as expected and seemed to lack some advertised amenities like a fridge and microwave, the service was exceptional with staff eager to please and the promise of facility upgrades. The location was convenient, although a bit noisy due to its proximity to the Interstate. The dining options varied from excellent omelets to just okay complimentary bread. Despite the room issues, the overall value for money was reasonable considering the friendly service and decent dining options.

I found the hotel to be a mix of positive and negative aspects. The rooms were spotless and quiet, but unfortunately, they had a lingering scent of cigarette smoke even though it is supposed to be a non-smoking hotel. Despite this, the room remained peaceful, even though we were located closest to the freeway at the far end.

The hotel is conveniently located right next to the Interstate, which is great for reaching nearby attractions like Lucas Oil Raceway and the Indianapolis Motor Speedway. The rooms are spacious and clean, although there was a slight issue with temperature regulation. The service was exceptional, with friendly staff who went the extra mile to be helpful. Dining options were above average, especially with freshly made omelets, but may not cater well to gluten-free diets. Overall, a comfortable stay with excellent service and convenient access to key areas.